Fast. Discreet.
Reliable.
Everything you need to know about how your order gets from us to your door — safely and on time.
Order Confirmed
Once payment is received and verified, your order is flagged for fulfillment. You'll receive a confirmation email within a few hours.
Discreet Packaging
Every order is packaged with full discretion — plain, unmarked boxes with no branding or identifying content on the exterior.
Dispatched via Canada Post
Orders are shipped through Canada Post. A tracking number is sent to your email once your parcel has been scanned into the system.
In Transit
Track your shipment in real time using the tracking number provided. Estimated delivery times vary by province (see table below).
Delivered to Your Door
Your order arrives safely. If delivery is missed, a Canada Post pickup notice will be left and the parcel held at your local post office.
Standard Shipping
Delivered within 3–7 business days across Canada. Tracked via Canada Post Expedited Parcel. Available on all orders.
Xpresspost
Priority delivery within 1–3 business days. Ideal for customers who need their order quickly. Tracked with delivery confirmation.
Discreet Packaging
- Plain, unmarked outer box
- No product names on label
- No store branding visible
- Sender listed as generic name
| Province / Territory | Standard (Business Days) | Xpresspost (Business Days) | Free Shipping |
|---|---|---|---|
| Ontario & Quebec | 2–4 days | 1–2 days | Free over $150 |
| BC, AB, MB, SK | 3–5 days | 2–3 days | Free over $150 |
| Atlantic Provinces | 4–7 days | 2–4 days | Free over $150 |
| Northern Territories | 5–10 days | 3–5 days | — |
Shipping Policy Notice
All delivery timeframes are estimates based on Canada Post service guidelines and are not guaranteed. Delays may occur due to holidays, weather conditions, or carrier volumes. Orders are typically processed within 1–2 business days of payment confirmation. We ship exclusively within Canada — no international shipping at this time.
Questions About Your Shipment?
Our support team is here to help. Reach out and we'll get back to you as soon as possible.